Thursday, January 7, 2010

FREQUENTLY ASKED QUESTIONS

Why join Sykes?

    * Comprehensive benefits like paid vacation and sick leaves, night differential, medical and dental coverage for you and your dependents, allowances for night shifts, meals, overtime, etc.
    * Excellent skills in training, coaching and mentoring programs that support your career's growth and maximize your potential
    * Work-life effectiveness programs and employee events and activities that support your interest outside the office environment
    * Opportunities to grow into a leader with the officially recognized pioneer if the Philippine Call Center Industry

What qualification do I need to be a part of the SYKES family?

You need to:
• be Dynamic
• be Willing to be trained
• have a Good attitude towards work
• be Service-Oriented
• be Fluent in English Communication

*Qualification will vary according to particular position requirements.
*College undergraduates (minimum of 2 years) are also welcome to apply.

Do I need an American Accent?

Having an American accent is an advantage to most of our support but it is not required. Being fluent in conversational English gives you an edge.

Can I choose my own shift schedule and site?

Your shift schedule and site will be dependent on the account to which you will be assigned to.

What benefits do I get from SYKES?

At SYKES, we take care of our people. In fact, we are one of the high players in the industry. We provide our employees an attractive compensation and benefit package. Click here to learn more about our benefits package.

Will I have a career growth at SYKES?

Definitely! Once you become one of the SYKES family, you will be provided with all the necessary training to optimize your skill and motivate you to climb the corporate ladder. We have employees who started as an associates and now supervisor, managers, and even regional directors of the company.

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